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Privacy policy

EITAWARE is operated by M Sqware LLC, Maryland, United States. This policy explains how we use information when you visit eitaware.com, contact us, or place a website order.

Information we collect

When you order, we collect your name, email, delivery address, ordered items, payment reference, and order status. When you contact us, we collect the name, email, subject, and message you submit. Our hosting provider may process technical information such as IP addresses and request logs to operate and protect the website.

How we use information

We use this information to process payment, arrange delivery, provide order updates and customer support, prevent abuse, maintain business records, and meet applicable obligations. We do not sell your personal information. This website does not use marketing trackers or an email marketing list.

Service providers

Cloudflare hosts the website and stores our order and contact records. Stripe provides the payment page and payment processing; we do not receive or store your full card number or security code. Resend delivers our operational emails. We share the delivery information needed to fulfill your order with Amazon Multi-Channel Fulfillment and its delivery providers.

If you follow a link to Amazon, Amazon’s own privacy policy and services apply to your activity there. Stripe’s payment page may use cookies or similar technology for payments and fraud prevention.

Browser storage & records

We use limited browser storage to remember a dismissed announcement and avoid duplicate form or checkout submissions. We retain order records as needed for fulfillment, support, accounting, and applicable obligations. Contact messages are kept as needed to address the request. Please avoid sending sensitive payment information through the contact form.

Your questions & requests

To ask about your information or request access, correction, or deletion, email support@eitaware.com. We may need to verify your request and retain records required for legitimate business or legal purposes.

Updates

We may update this policy as our services change. The current version will be posted on this page.